Sprecher's Restaurant and Pub
  • Lake Geneva, WI, USA
  • Hourly
  • Part Time

Position Summary:  Serves guests by providing information to help in beverage and food selections; presenting ordered choices; maintaining bar ambiance and delivers an above expectations experience to guests.

Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following: 

  • Interacts with guests while preparing beverages; pours wine and beer in proper glass wear; mixes ingredients to prepare cocktails
  • Helps guests select food and beverages by presenting menu; offering specific beers, wines, and cocktails; suggesting courses; explaining the chef's specialties; answering food preparation questions
  • Transmits orders to kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
  • Serves orders by picking up and delivering patrons' choices from the kitchen; delivering accompaniments and condiments 
  • Responds to additional patron requirements by inquiring of needs; observing dining process
  • Maintains service bar by pouring beer and wine, and making drinks for all tables in the restaurant 
  • Maintains bar top by removing courses as completed; replenishing utensils; refilling drinks; being alert to patron needs
  • Continues to update tabs; obtains revenues by totaling charges; accepting payment; returning change or credit card and signature slip to patrons
  • Concludes dining experience by acknowledging choice of restaurant; thanking and inviting patrons to return
  • Maintains a clean stocked bar and all related closing and opening duties 
  • Protects establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies; checks ID to ensure legal drinking age 
  • Other duties as directed

Knowledge and Skills: 

  • Craft Beer knowledge 
  • Basic wine and liquor knowledge 
  • Excellent communication skills; verbally interacts with management, servers, team members, and guests
  • Thoroughness and strong organizational skills
  • Multi-tasking in a fast paced environment
  • Cash-handling 
  • Customer service and conflict resolution skills 
  • Relationship building 
  • Upselling 
  • Teamwork and leadership skills 
  • High energy level and positive attitude 
  • Professionalism
  • Able to read, write, and able to do basic mental math 

Essential Physical Requirements:

  • Stands during entire shift; reaches bends and stoops frequently. 
  • Carries 20 -50lbs over medium distances 

Experience: 

  • Minimum one year bartending experience; brewpub experience preferred 
  • Must have or obtain a bartending license 
  • Relevant training certificate is a plus 

 

Sprecher's Restaurant and Pub
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